Privacy Policy

Last updated: February 2026

1. Introduction

Welcome to Solomon Transtour (“we”, “our”, or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website solomon-transtour.ch or use our chauffeur and transfer services.

This policy is compliant with the Swiss Federal Act on Data Protection (nFADP / revDSG), effective September 1, 2023, and, where applicable, with the European Union General Data Protection Regulation (GDPR / Regulation (EU) 2016/679).

Our data controller details:
Solomon Transtour
Geneva, Switzerland
Email: info@solomon-transtour.ch

2. Data We Collect

When you book a transfer or contact us through our website, we may collect the following personal data:

• Full name — to identify the passenger and personalize the service
• Phone number — to confirm bookings and provide real-time updates
• Email address — to send booking confirmations, receipts, and service communications

We collect only the data that is strictly necessary to provide our transportation services. We do not collect sensitive personal data (such as health data, political opinions, or biometric data).

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Performance of a contract — processing is necessary to fulfill your booking and provide the requested transfer service (Art. 6(1)(b) GDPR; Art. 31 nFADP)
• Legitimate interests — to improve our services, ensure website security, and prevent fraud
• Consent — for optional cookies and analytics (which you may withdraw at any time)
• Legal obligation — where required by Swiss or EU law

4. How We Use Your Data

We use the information you provide exclusively for the following purposes:

• Processing and confirming your transfer bookings
• Communicating with you about your reservation (reminders, updates, driver details)
• Sending receipts and invoices
• Responding to enquiries submitted via our contact form
• Improving our website and services through anonymized analytics
• Complying with applicable legal and regulatory obligations

We will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.

5. Cookies

Our website uses cookies to ensure its proper functioning and to improve your browsing experience. Cookies are small text files stored on your device.

We use the following types of cookies:

You may manage or withdraw your consent for non-essential cookies at any time via our Cookie Settings or through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

6. Third-Party Services

Our website may use the following third-party services, which may independently collect and process data according to their own privacy policies:

• Google Analytics — website traffic analysis. Data may be transferred to Google servers in the United States. Google LLC participates in the EU–US Data Privacy Framework. Privacy Policy
• Google Fonts — web font delivery. Your IP address may be transmitted to Google servers when fonts are loaded. Privacy Policy
• Facebook / Meta — social media integration and potential advertising pixels. Privacy Policy
• YouTube — embedded video content. Videos are loaded only upon your interaction to minimize data transmission. Privacy Policy
• Instagram — social media content embeds. Privacy Policy

Where these services transfer data outside of Switzerland or the European Economic Area (EEA), we ensure that adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or transfers to countries recognized by Switzerland or the EU as providing an adequate level of data protection.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this policy, or as required by law:

• Booking data (name, phone, email): retained for up to 10 years in accordance with Swiss accounting and commercial law obligations
• Analytics data: retained in anonymized form as configured within our analytics tools
• Cookie consent records: retained for 12 months

After the applicable retention period, your data is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include:

• Encrypted data transmission via SSL/TLS
• Restricted access to personal data on a need-to-know basis
• Regular review of our security practices

However, no transmission over the internet is entirely secure. In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required, affected individuals without undue delay.

9. Your Rights

Depending on your country of residence, you may have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure (“right to be forgotten”) — request deletion of your data, subject to legal retention obligations
• Right to restriction of processing — request that we limit how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at: info@solomon-transtour.ch

We will respond to your request within 30 days in accordance with Swiss and EU data protection law.

10. Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the competent supervisory authority:

Switzerland:
Federal Data Protection and Information Commissioner (FDPIC)
www.edoeb.admin.ch

EU residents may also contact their local data protection authority in their country of residence.